Privacy Policy
Last updated: May 14, 2026
1. Information We Collect
When you place an order through المحبة, we collect the following information:
- Your full name
- Phone number (used for delivery coordination and WhatsApp communication)
- Delivery address
- Order details (items, quantities, prices)
2. How We Use Your Information
We use your information solely to:
- Process and fulfill your order
- Contact you via WhatsApp or phone to confirm your order and coordinate delivery
- Resolve any issues related to your order
We do not sell, share, or rent your personal information to any third parties.
3. WhatsApp Communication
By placing an order, you consent to receiving order confirmations and delivery updates via WhatsApp to the phone number you provide. You can opt out of future marketing messages at any time by messaging us.
4. Data Storage
Your order information is stored securely and used only for order management and customer service purposes. We retain order records for accounting and dispute resolution purposes.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request deletion of your personal data
- Correct any inaccurate information
To exercise any of these rights, contact us via WhatsApp at our contact number.
6. Contact Us
If you have any questions about this privacy policy, please contact المحبة:
📞 01006688990 / 01210123